Return & Refund Policy
Return & Refund Policy
We want you to have a positive experience with Infamous Concepts.
Returns
Return eligibility may vary depending on the product purchased.
Before returning an item, please contact Infamous Concepts for return instructions.
Items returned without prior authorization may not be accepted.
Product Condition
Unless otherwise stated, returned products should be in their original condition and include applicable packaging, accessories, and documentation.
Non-Returnable Items
Certain products may be non-returnable due to their nature, customization, installation, or other applicable restrictions.
Please confirm return eligibility before sending an item back.
Refunds
Once an approved return is received and inspected, we will determine whether the item qualifies for a refund.
Approved refunds will generally be issued to the original payment method.
The time required for a refund to appear may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us promptly with your order information and photos when applicable.
We will review the issue and provide available options.
Shipping Costs
Original shipping charges may be non-refundable unless required by applicable law or the issue resulted from an error on our part.
Return shipping responsibility may vary depending on the reason for the return.
Cancellations
If you need to cancel an order, contact us as soon as possible.
Orders that have already been processed, shipped, customized, or installed may not be eligible for cancellation.
Contact
For return or refund questions, contact Infamous Concepts through the contact information provided on our website.
Infamous Concepts
